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We’d love to hear from you. If you have a question our team is ready to help.

FAQ

For general questions please refer to our FAQ section.

FAQ

Sales Inquiry

Reach out to our Sales team for immediate assistance with all sales-related inquiries.

Sales Inquiry

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Bulgaria – Head office

  • Trakiya-Iug Industrial zone, Dedeagach 25 str., 9700 Shumen, Bulgaria
  • +359 54 911 000

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FAQ

What products and materials can you help me source?

In short – anything allowed by law. It can be any kind of machinery, vehicles, foods and food ingredients, raw industrial materials or finished products. In our experience we have sourced anything from large industrial machinery for the textile industry, to construction materials, televisions and even bluetooth speakers.

How much of the process and risk can you manage for me?

As much as you wish. We could manage the whole process from sourcing trough to delivery to your doorstep. Or we could only help you get in touch with the right supplier and then let you manage everything else. In basic terms the responsibilities and risks we manage on your behalf are guided by the generally accepted Incoterm conditions we agree on. We normally work with FOB, EXW, CFR or DDP conditions.

Where can you ship my order to?

We can deliver to any port or point in Europe by using global logistics partners. We can even split an order and deliver to more than one point.

How long does it take from order confirmation until delivery?

This depends on factors such as production time, warehousing services you may require and the location of the final destination for your products. Usually it takes around 1-3 months.

I have a different question...

Please get in touch via phone, email or the forms above and we’ll be happy to answer all other questions!